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Comment: Red cloth rest period during the pregnancy termination

Because I have a pregnancy in December 2008 my contract to the "earliest possible date 'written notice. The letter I have attached a medical certificate with a request to suspend the membership to the beginning of January.
the input of the termination letter I can confirm in writing before the witness.
The FF has subsequently informed me that a termination is not during the rest period would be possible. I replied that I had therefore terminated at the earliest possible date, ie quasi-three months after the break.
was then informed me again that we assume during the rest period does not terminate after the end of pregnancy and I once again written notice must file.
I have had legal advice on this matter and then filed a second notice.
In November 2009, has now been debited from my account again. The direct debit I promptly canceled today and get a very soggy call the FF. Although I still have the facts presented, one was at the other end very abusive and called me as uncooperative.

My question: Why is the FF is not possible to accept a letter of resignation during the rest period?


This commentary was published in this post.

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Hello Mr. Klauke

Hello Mr. Klauke, I am always
still very unhappy with the situation at Fitness First and was totally mad at the coach but I am not an informer! I will neither the club nor the name and have not at all call the look! Where would we be then? It is the task of Fitness First for a consistent quality of care and yet it does not matter if there are 540, 5400 or just 5 personal trainer to inform you qualify, and must check! I find your informers request an outrage and I see reinforces my decision not to use your studio! Hope will read this column and your employees make a decision.

This comment was posted here.

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Comment: If Personal Trainer believe, they knew better than therapists and give it a deliberately ffalsche tips ...

If stupidity would scream of the employees, then I would have to bear in Fitness First Studio earplugs! I have idiot let me aufschwatzen a contract and I am not been there for months, since I had knee problems. A resting period for health reasons would not give to me, because my doctor told me not attest that I may make garkeine training. I was regularly in physical therapy care and now I wanted to make a little slow in the studio.

Now comes the screaming from stupidity History of Fitness First:

yesterday I sit with my knee brace on one unit and do an exercise like this for weeks with the therapist I had practiced. Since so is an ego-AG Personal Trainer us tells me that I should make this quite differently. I explained to him very kindly that I am doing as my therapist told me this and that because I have a health problem. Since this gentleman says personal trainer that I'm doing wrong and all the times I have to book an hour with him, so he can show me the right. Right? I ask again kind of what I am doing the wrong in his opinion and he thinks I'm using, for example, the wrong location. The leg press is much better for me. I say that my Therapeutic told me explicitly not to go to the leg press. The Lord then says personal trainer has no idea and my therapist goes away. 5 minutes later comes back and the guy says I should take out irgendso Hamburg-Mannheimer insurance, then I would be the personal trainer hours are paid to him. Hello? I will not buy insurance, and from this pseudo coach who barely speaks my language, I will already be "looked after" not at all! So I reject with thanks, but the guy does not give me more fully and babbles! I feel like flies and then I finished my training at Fitness First. I will probably cancel and go back to my first therapist, who can train me to its products.

I was at the beginning of the selling pressure on the already caustic but I find the training area for ! Puke Yet to all clients of Fitness First, you let just any insurance on these unsuspecting press on the eye! published

Commenting here.

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Comment: student rates

Hi ..
.. do not know whether this fits into the topic, but since it is half-way is a false deduction, write "I" times in here.
since March this year I'm a customer of FF and then signed a 6 month contract for 34.90 € / month (due to the 10 € student discount). Now my 6 months expired so straight and the contract was extended at the same time .. just starting a new semester. The problem is that I was then told on entering nciht that my student status every 6 months is required to submit again and I suddenly saw yesterday that € 44.90 was debited from my account. I know that this is in the terms and conditions, but after just now in the studio was to submit my new certificate, which states clearly that my "student life" is in all cases (the old certificate was up to 31.8., The new apply from 1.9.), one might have expected from a customer-friendly company that I am being charged the 10 € back, right? Maybe because I expect
a bit .. too much quality but I would like to know if there is any possibility, perhaps but still get the money.
Regards ..

The comment was posted here.

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How feedback is FF: German course recommended!

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Youtube-Video: Fitness First Part 1 .. The Curse of Fitness First

http://www.youtube.com/watch?v=ES1BshWO9jo

Contraullions On The Pregnancy Sayings

FF is launching a survey

In FF Newsletter 08/2009 should be noted that a large FF "online survey" starts.

I Mr. Klauke have now asked to let me participate in the survey. I would encourage other readers to participate.

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Customer Forum and Blog: Note to readers

Dear readers,

in a post below this, you will find the invitation of Mr. Klauke - the spokesman for FF - to a customer forum, which will now take place probably in November. As the idea of this blog is finally sprung and I own this blog, it's natural course to take, I would participate in the customer forums. With this view I have of course some time ago a meeting with Mr. Klauke and management proposed. I have considered it but not that much time passes and proposals are not implemented promptly without further notice (can).

Why do I say all this? I will soon not be in Germany for a long time and will come back even for the customer forum in Berlin. Probably next summer I will be back in Berlin and establish if the customer should represent what I wish, I like to share in one of the following dates. I have told this even Mr. Klauke personally - there was an exchange of each of a mail. I will participate in the customer forum in indirect ways in which I again collect all sorts of concerns and issues that were expressed here in the blog, so they - hopefully - Be included on the agenda. A virtual participation in the customer forum on Skype or the like would also be possible for me and something to hope for. FF can provide determines a laptop with internet connection and microphone, so I can at least listen.

All this also means that a part / s or two other (r) reader in the blog on that customer forum and should be. Mr. Klauke has asked to turn to if interested in him. I would like, that persons who express interest in participating, do it here and that if Mr. Klauke will alert interested parties that they should do so. After all, Mr. Klauke has me attention made, that I (that is not the word) should not communicate behind the backs of the blog readers with him. Please do it then with the people who express interest in participating in the customer forums.

existence I would like to continue to insist that commentators make themselves known in any way, by placing a shortcut or an alias in your comments. It is not only irritating but also contributes to confusion of the blog, if you do not know if or that or the anonymous / r commentators, often the same person. I also wish that only people who were here identified, participate in the customer forum as a reader of the blog.

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Fitness First Customer Forum in Berlin - November 2009

Wolfgang Klauke wrote last week:

" The first way is to represent members in November in Berlin - be with 10-12 members from all over Germany and of course the management objective is to disutieren to possible abuses openly and constructively. to develop measures. Here, I would have you to be still happy from the start on board to keep you from the beginning involved in the implementation. That is not a PR stunt, I can only promise and hope that the believe ... but your blog could / would you even show the opposite also relentlessly, right?
About contact under wolfgang.klauke @ fitness first. de I would be happy still. "

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The goal of this blog

This blog was created in January 2009, after I perform a variety of reasons, the nose of FF had.

The abolition of certain courses (FitBo) and its replacement by standardized (and therefore boring) courses (body combat), the inability excellent to keep Group trainers (Sebastian Piatek, and Bianka), some terrible conditions of the showers (which has partly been changed), in which it sometimes breaks or is no soap dispenser, where it smells of mold and water (still), often broken Hair dryer (which are only changed in weeks), the lack of transparency with respect to price (I pay almost 30 € / month for Lifestyle Fitness + Women's Club - but with a 3-year Contract), the lack of delivery of Terms and conditions, the fact be that ignored complaints, ignored or down simply cooked - to even greater dissatisfaction among the already disgruntled customer (and I am not speaking of Mr. Klauke - he is spokesman - but by the individual studios and the general customer service

with. It was in this blog to showing that I am unhappy and why. I know that there are many customers who are in the locker room and complain the blog to simply provide a place available, where you can make public. bring

comments, the reasons and practical reasons for dissatisfaction expressed here are published as a post. From now on, only those comments will be published as a post. Metadiskussionen and the like have their place in the comments.

Milena Valba Office Woman

reader mail from ELIXIA: Fitness First customers are welcome to Elixia

ELIXIA is bankrupt? No! Preliminary insolvency ... so what! "The staff are fully behind the company and believe in its future, we have created in November 2007, a concept -. Our vitality concept - which we believe were and that there are people that were previously never ran into gyms, active, motivated and supported. This approach has worked because many people we could be inspired by us. There was a change by industry, not for nothing that we have winner in the service and quality have become. This approach is expensive, but the time that it has cost in development, we did not have. The time for such a great change we have been unfortunately not exist.
If any modifications to any restructuring is about a change. Yes, department and groups will be restructured for sure, but it happens to be. Let's look at Karstadt, Arcandor and Opel, we see a similar procedure, and still get customers to feel anything about it. Customer will change nothing. And so it will run at ELIXIA too. We offer the same high standard of service and quality, we offer a long time because we want to be there for our customers, and because the mark exactly constitutes the ELIXIA. We are able to pay. All our suppliers and service providers to support us in this difficult period of corporate restructuring.
A few weeks ago the 22 German clubs have been sold to a new investor. This investor has now been discovered that the company not continue in the mold can. Yeah, right. And there are all but a few. As an investor you have to see but that a profitable company is. We are there right now as a whole, since the decision to file a provisional insolvency understandable. Would you act differently? No, or! This is the only chance the company and the brand to save. We are not bankrupt - we reorganize!
It goes on - even after 1 October 2009. All clubs are open. We continue to offer everything we have promised. Service, quality, service, spa, Vitailtät - Fitness of the premium! We rely on you as a customer and hope for your confidence in this phase, as this is the only way to rehabilitate the company and to have them there. Right now it is to experience vitality! Together, we will be successful in the future and enable people to motivate and guide.
Yes, we have hell of a lot invested in our services. For our customers! For YOU! We can hardly hold that we have acted on customer-oriented. For us, the customers were and are always at the center of our being and this will remain so. We will also close any clubs. Even if in the process of insolvency clubs will be outsourced, the brand ELIXIA and existing clubs will always move the customer at the center of attention. Smear campaigns such as ELIXIA invested too much money in service, are completely unjustified. All
ELIXIA clubs stay open not only for the time being - but permanently. ELIXIA and clubs are certainly not too large. They have been designed to maximize service and fitness to offer the premium class. That is on our flag and stood there.
Dr. Schulte-Kaubrügger and his team will take us through the difficult phase of the provisional insolvency administration, to bring us to the company back to profitability in order to further establish ourselves in the market. Let us not confuse a customer. All doors are open. All managers in the clubs open to speak words and go aggressively to the situation because they believe in a company's future. If you have any questions, these will be answered honestly and openly.
vitality to do! Now more than ever.

This comment was posted here.

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readers 'mail: "10 million € fraudulent charges?"

Really EUR 10 million in a fraudulent charges? Profit-oriented action is vital in the private sector and normal for any business. Profit-driven can not and should not be a criterion against a company. If, however, does take place systematic irregularities is totally different. Toni, could you provide the wrong debit of 200,000 members for further information? You say that the fraudulent charges was attempted at 200,000 members and is managed at most. For how many members of this withdrawal has really taken place? After how many days the members of the money was paid? How was the communication of Fitness First in this case? If the customer has been compensated in any way? When this incident was exactly? This incident has taken place under the current management? You speak of systematic fraudulent charges. Were there more such incidents? When were these incidents and to what extent they took place? Who was responsible for these fraudulent charges? If these withdrawals caused by negligence or by deliberate action? If intent was present, the question arises whether there been a prosecution has? Anyone who has additional information? Posted

As a comment here.

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Blog: Test for termination of an FF

There is not, as is expected, but we want to know.
http://fitness-first-kuendigung.blogspot.com/

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readers' mail: "Our memberships are also a month's notice," said the spokesman. - But also expensive

"Our membership is also a month's notice," said the spokesman. He does not say that the membership is then pigs expensive. And anyone want to train one month's notice periods must be paid at least two months, he also does not say. With a "convenient" lifestyle membership for a month was offered for 63 €! In reality I must terminate immediately and must then pay 241 €. Since I only 2 times a week to get training so I pay the equivalent of this month 30 euros per visit. 30 euros for two hours in a full studio in which I have to wait in bad air to the device and then shower in dirty showers. For me, this is usury! What do I pay for a month in a Black Label Club? 50, 80 or 100 € per visit? Usury!

The comment was posted in this post .

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reader comment: disrespectful seller

has

Anonymous said ...

Hi, I'm with my friend looking for a good studio and was this week in three studios of Fitness First. During the tour I gefagt again and again, whether we want to be a customer. On the tour through the locker room and spa areas, I then made my decision. No, at Fitness First, we are not a customer! Because we do not want to sit comfortably after training in the sauna, in the shower, in the rest room are in the pool or swim while the sellers with prospective running everywhere, and that too in Staßenschuhen. No later than at that moment I realized that there is no interest of the employees, what customers think, feel or experience. It is interested in the employees nor the Clean. When I asked for shoe covers - those blue plastic bags with elastic band - I was in the wet areas only looked with large eyes. That's ok, the seller said in unison. OK? This is not ok! Just as it's not ok is that I could watch the naked women as a prospective customer through the door of the mixed sauna area with shower. So for me and my girlfriend is an absolute no go!

17th July 2009 09:47