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The goal of this blog

This blog was created in January 2009, after I perform a variety of reasons, the nose of FF had.

The abolition of certain courses (FitBo) and its replacement by standardized (and therefore boring) courses (body combat), the inability excellent to keep Group trainers (Sebastian Piatek, and Bianka), some terrible conditions of the showers (which has partly been changed), in which it sometimes breaks or is no soap dispenser, where it smells of mold and water (still), often broken Hair dryer (which are only changed in weeks), the lack of transparency with respect to price (I pay almost 30 € / month for Lifestyle Fitness + Women's Club - but with a 3-year Contract), the lack of delivery of Terms and conditions, the fact be that ignored complaints, ignored or down simply cooked - to even greater dissatisfaction among the already disgruntled customer (and I am not speaking of Mr. Klauke - he is spokesman - but by the individual studios and the general customer service

with. It was in this blog to showing that I am unhappy and why. I know that there are many customers who are in the locker room and complain the blog to simply provide a place available, where you can make public. bring

comments, the reasons and practical reasons for dissatisfaction expressed here are published as a post. From now on, only those comments will be published as a post. Metadiskussionen and the like have their place in the comments.

Milena Valba Office Woman

reader mail from ELIXIA: Fitness First customers are welcome to Elixia

ELIXIA is bankrupt? No! Preliminary insolvency ... so what! "The staff are fully behind the company and believe in its future, we have created in November 2007, a concept -. Our vitality concept - which we believe were and that there are people that were previously never ran into gyms, active, motivated and supported. This approach has worked because many people we could be inspired by us. There was a change by industry, not for nothing that we have winner in the service and quality have become. This approach is expensive, but the time that it has cost in development, we did not have. The time for such a great change we have been unfortunately not exist.
If any modifications to any restructuring is about a change. Yes, department and groups will be restructured for sure, but it happens to be. Let's look at Karstadt, Arcandor and Opel, we see a similar procedure, and still get customers to feel anything about it. Customer will change nothing. And so it will run at ELIXIA too. We offer the same high standard of service and quality, we offer a long time because we want to be there for our customers, and because the mark exactly constitutes the ELIXIA. We are able to pay. All our suppliers and service providers to support us in this difficult period of corporate restructuring.
A few weeks ago the 22 German clubs have been sold to a new investor. This investor has now been discovered that the company not continue in the mold can. Yeah, right. And there are all but a few. As an investor you have to see but that a profitable company is. We are there right now as a whole, since the decision to file a provisional insolvency understandable. Would you act differently? No, or! This is the only chance the company and the brand to save. We are not bankrupt - we reorganize!
It goes on - even after 1 October 2009. All clubs are open. We continue to offer everything we have promised. Service, quality, service, spa, Vitailtät - Fitness of the premium! We rely on you as a customer and hope for your confidence in this phase, as this is the only way to rehabilitate the company and to have them there. Right now it is to experience vitality! Together, we will be successful in the future and enable people to motivate and guide.
Yes, we have hell of a lot invested in our services. For our customers! For YOU! We can hardly hold that we have acted on customer-oriented. For us, the customers were and are always at the center of our being and this will remain so. We will also close any clubs. Even if in the process of insolvency clubs will be outsourced, the brand ELIXIA and existing clubs will always move the customer at the center of attention. Smear campaigns such as ELIXIA invested too much money in service, are completely unjustified. All
ELIXIA clubs stay open not only for the time being - but permanently. ELIXIA and clubs are certainly not too large. They have been designed to maximize service and fitness to offer the premium class. That is on our flag and stood there.
Dr. Schulte-Kaubrügger and his team will take us through the difficult phase of the provisional insolvency administration, to bring us to the company back to profitability in order to further establish ourselves in the market. Let us not confuse a customer. All doors are open. All managers in the clubs open to speak words and go aggressively to the situation because they believe in a company's future. If you have any questions, these will be answered honestly and openly.
vitality to do! Now more than ever.

This comment was posted here.

Arnette 03401 Stop It Beeping

readers 'mail: "10 million € fraudulent charges?"

Really EUR 10 million in a fraudulent charges? Profit-oriented action is vital in the private sector and normal for any business. Profit-driven can not and should not be a criterion against a company. If, however, does take place systematic irregularities is totally different. Toni, could you provide the wrong debit of 200,000 members for further information? You say that the fraudulent charges was attempted at 200,000 members and is managed at most. For how many members of this withdrawal has really taken place? After how many days the members of the money was paid? How was the communication of Fitness First in this case? If the customer has been compensated in any way? When this incident was exactly? This incident has taken place under the current management? You speak of systematic fraudulent charges. Were there more such incidents? When were these incidents and to what extent they took place? Who was responsible for these fraudulent charges? If these withdrawals caused by negligence or by deliberate action? If intent was present, the question arises whether there been a prosecution has? Anyone who has additional information? Posted

As a comment here.

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Blog: Test for termination of an FF

There is not, as is expected, but we want to know.
http://fitness-first-kuendigung.blogspot.com/

Converting Queen Bed To King

readers' mail: "Our memberships are also a month's notice," said the spokesman. - But also expensive

"Our membership is also a month's notice," said the spokesman. He does not say that the membership is then pigs expensive. And anyone want to train one month's notice periods must be paid at least two months, he also does not say. With a "convenient" lifestyle membership for a month was offered for 63 €! In reality I must terminate immediately and must then pay 241 €. Since I only 2 times a week to get training so I pay the equivalent of this month 30 euros per visit. 30 euros for two hours in a full studio in which I have to wait in bad air to the device and then shower in dirty showers. For me, this is usury! What do I pay for a month in a Black Label Club? 50, 80 or 100 € per visit? Usury!

The comment was posted in this post .

Any Received Their Tax Refund Early

reader comment: disrespectful seller

has

Anonymous said ...

Hi, I'm with my friend looking for a good studio and was this week in three studios of Fitness First. During the tour I gefagt again and again, whether we want to be a customer. On the tour through the locker room and spa areas, I then made my decision. No, at Fitness First, we are not a customer! Because we do not want to sit comfortably after training in the sauna, in the shower, in the rest room are in the pool or swim while the sellers with prospective running everywhere, and that too in Staßenschuhen. No later than at that moment I realized that there is no interest of the employees, what customers think, feel or experience. It is interested in the employees nor the Clean. When I asked for shoe covers - those blue plastic bags with elastic band - I was in the wet areas only looked with large eyes. That's ok, the seller said in unison. OK? This is not ok! Just as it's not ok is that I could watch the naked women as a prospective customer through the door of the mixed sauna area with shower. So for me and my girlfriend is an absolute no go!

17th July 2009 09:47