Hi ..
.. do not know whether this fits into the topic, but since it is half-way is a false deduction, write "I" times in here.
since March this year I'm a customer of FF and then signed a 6 month contract for 34.90 € / month (due to the 10 € student discount). Now my 6 months expired so straight and the contract was extended at the same time .. just starting a new semester. The problem is that I was then told on entering nciht that my student status every 6 months is required to submit again and I suddenly saw yesterday that € 44.90 was debited from my account. I know that this is in the terms and conditions, but after just now in the studio was to submit my new certificate, which states clearly that my "student life" is in all cases (the old certificate was up to 31.8., The new apply from 1.9.), one might have expected from a customer-friendly company that I am being charged the 10 € back, right? Maybe because I expect
a bit .. too much quality but I would like to know if there is any possibility, perhaps but still get the money.
Regards ..
